1. Shipping Coverage
We currently ship only within the United States. International shipping is not available at this time.
2. Processing & Handling Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Method & Delivery Time
- We offer free shipping for all orders within the United States.
- All orders are shipped via FedEx Home Delivery.
- Estimated delivery time: 3-7 business days after order processing.
Please note that delivery times may vary due to factors such as weather conditions, carrier delays, or high order volumes.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment.
5. Address Accuracy
Customers are responsible for providing accurate shipping addresses. We are not responsible for orders shipped to incorrect addresses provided at checkout. If you notice an error, please contact us immediately at support@buygato.store.
6. Lost or Stolen Packages
- If your tracking information shows that your package was delivered but you have not received it, please check with neighbors or your local FedEx office.
- We are not responsible for lost or stolen packages but will assist in filing a claim with the carrier if necessary.
7. Shipping Delays
While we aim to meet our estimated delivery times, delays may occur due to:
- Carrier issues
- Weather disruptions
- High holiday demand
We appreciate your patience in such cases.